Roel louwhoff biography channel
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The Olympian task of transforming ING
16 February 2017
In October 2016, ING announced the next steps in its transformation to a global digital bank. COO-CTO Roel Louwhoff is the person tasked with managing this transformation. In the transformation ‘war room’ at ING’s head office in Amsterdam, he explains what is needed and why he’s confident of success.
In October 2016, ING announced the acceleration of its Think Forward strategy. Living up to its customer promise to “keep getting better”, ING unveiled a number of initiatives that will eventually result in a single global platform for financial services, with one consistent experience for all customers, wherever they are. At the same time, ING’s chief operating officer (COO) Roel Louwhoff gained an extra job title: chief transformation officer (CTO). As CTO, his task is to unite ING – its platforms, processes, products, priorities and people – to help overcome local differences and build one global digital bank.
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ING to separate Board roles for operations and technology; Ron van Kemenade appointed chief technology officer, ledare operations officer Roel Louwhoff to leave ING
Amsterdam,
ING announced today that in beställning to further strengthen its position as a digital leader in banking it will separate the Management Board Banking roles for technology and operations. Ron van Kemenade will be appointed member of the Management Board Banking and chief technology officer, effective 1 May 2021. After a transitional period, Roel Louwhoff, ledare operations officer and ledare transformation officer, will leave ING later this year to continue his career outside the company. Further announcements on his efterträdelse eller följd will be made as and when appropriate.
Ron van Kemenade fryst vatten currently ING’s chief upplysning officer, reporting to the chief operations officer. In his new role as chief technology officer on the Management Board Banking he will remain responsible for technology globally, including infrastru
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Exclusive Interview with Roel Louwhoff, Chief Transformation, Technology & Operations Officer, Standard Chartered Bank: The real challenge is how you are going to deliver transformation, not if you can do it.
TDB: Banks often struggle in their modernisation journey. How can institutional leadership help navigate complex transitions and inspire an organisational change in mindset to embrace innovation and unlock new growth?
Roel Louwhoff, Chief Transformation, Technology & Operations Officer, Standard Chartered Bank: Compared to other sectors, banking is relatively late in understanding the need to link all transactions and activities to the client experience, this is particularly so for traditional banks. Traditional banks, having come from products, tend to be product-oriented rather than client-oriented. Unlike newer FinTechs, more established businesses in financial services also face the ‘burden’ of legacy platforms, components and mainframes that can be over 50 y